Virtual convenient care that fits your schedule

Book a same-day video visit, answer some basic questions about your health, and talk to one of our providers. Simple!

STEP 1

Book a visit

Schedule a visit by clicking one of the Book now buttons. You will be prompted to select the state where you will be physically located during the call. This ensures we match you with the correct provider. Then proceed to select your desired day/time, enter payment information, and check out.

Every visit includes:

U.S. licensed providers
Quick, discreet video call based on your schedule
Simple pricing – charged when visit is complete
All major cards accepted plus FSA/HSA/HRA
Treatment plan

To show the patient needs to select the state, date, and time of their medical appointment

Step 2

Answer basic questions about your health

Once you book your appointment, you’ll receive an email confirmation with a link to fill out the patient intake forms. You will answer some basic information about your medical history, including the reason for your visit and any symptoms you’re experiencing.

Things to know:

Our providers are U.S. licensed physicians and nurse practitioners.
They are employed directly by us (LivWell Clinic). We don’t outsource our care!
We also partner with pharmacists, nutritionists, and other wellness experts.

Illustrate the patient will fill out some basic health information before their video visit.

step 3

Meet with your provider

Join the virtual call at the time you selected by logging into the web or mobile app (same app used to fill out intake questions). Your provider will review your answers and discuss your personalized treatment plan during the call.

What to expect:

Specify the pharmacy location where you want prescriptions sent if prescribed
Message our patient care team for free up to 14 days after your visit

A doctor will provide a personalized treatment to each patient during the visit.

Frequently asked question (FAQs)

Click any of the Book now buttons to schedule your visit at a time that works for you. We make sure there’s plenty of availability throughout the day, especially while pharmacies are open so you can get same-day treatment. Once you book your appointment, you will get an email with a link to our web application to complete your account setup and fill out some basic questions about your health history and medical concern. You will then join the virtual call at the time you selected using the same app.

Our pricing is simple. We charge a flat rate for video visits. Prices are displayed when you click the Book now button and select the state you’re physically in. You will not be charged until the visit is complete although some credit card companies place a hold on your card before or during your visit. If for some reason you’re unable to show up for your scheduled visit, we will give you a credit for your next visit.

LivWell Clinic doesn’t accept health insurance at this time but you can pay with all major credit cards, including your FSA, HSA, or HRA account. You pay one flat price for each visit. We’re launching a subscription program in the near future which gives you unlimited access to our medical team, video visits, and concierge service for a monthly fee. If you’d like to get on the wait list for our subscription program, reach out to us here.

In many cases, insurance will cover your prescription drugs even if the clinic does not participate in health plans. However, there are limitations so it’s best you speak directly with your health plan or pharmacy for specific details about what’s covered and what’s not covered. The cost of medication isn’t included in the cost of your visit.

Life happens! We get it. If you need to cancel, log in to the app and cancel the visit. You will receive a credit so you can reschedule or use for a future visit. If you need a refund back to your card or bank account, reach out to our support team and they will be glad to help.

Yes, simply log into your account, cancel your existing visit, then select a new day and time that better works for your schedule.

You can cancel your visit up to one hour before the visit is scheduled to start. When you cancel, we issue you a credit that can be used for your next encounter. Credits do not expire.